Craftmade cxl52 ceiling fan

by anna
(US)

One night the ceiling fan CRAFTMADE just fell down. Two minutes before the falling my twins were playing under it. It could have happend something really bad.

Called customer service at CRAFTMADE Texas. After a very unconsiderate and negligent conversation with customer service person they said the installer were responsible for that.

The ceiling fan was in the house when I bought it couple of month ago so I have no idea who installed it. So an alert: have ceiling fans inspected and ask for a receit from who installed it when you buy a house that comes with these ceiling fans.

Otherwise nobody, not even the manufacturer, is going to take responsibility for this kind of accident!

I do not have anybody to report the problem so far. And the CRAFTMADE company showed disregard to my problem.